Terms and Conditions

Effective Date: 22 March 2026

Welcome to NeuroVibes. These Terms and Conditions ("Terms") govern your access to and use of the NeuroVibes platform, website, and related services ("Services"). By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

NeuroVibes is a product developed and operated by Appvantage and MindVibes.

1. Interpretation

In these Terms:

• "We", "us", "our" refers to NeuroVibes, operated by Appvantage and MindVibes.

• "You", "your" refers to the individual or organisation accessing or using our Services.

• "Client" refers to an organisation that engages NeuroVibes to deliver assessments for its workforce.

• "Participant" refers to any individual who undergoes a NeuroVibes assessment.

• "Services" refers to our workforce readiness assessment platform, reports, and related advisory services.

2. Our Services

NeuroVibes provides neuroscience-informed workforce readiness assessments that measure physiological, cognitive, and psychological indicators of workforce performance and adaptability. The scope, deliverables, and timelines of Services are defined in a separate written agreement, proposal, or service order form agreed between the parties. Any changes to the agreed scope must be confirmed in writing by both parties.

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete information necessary for the delivery of Services.

• Obtain all required consents from Participants before their personal data is collected or processed, in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

• Respond promptly to communications, approvals, and requests for information.

• Ensure that all materials provided to NeuroVibes do not infringe any third-party intellectual property or other rights.

Failure to meet these responsibilities may delay or affect the delivery of Services.

4. Payment Terms

• Fees for Services are set out in the relevant proposal or agreement.

• Unless otherwise agreed, invoices are payable within 30 days of issuance.

• Late payments may incur interest at the rate of 1.5% per month on outstanding amounts, or the maximum rate permitted by law, whichever is lower.

• NeuroVibes reserves the right to suspend Services where payment obligations remain unmet.

5. Intellectual Property

• All platform technology, methodologies, assessment frameworks, reports, and materials developed by NeuroVibes remain the intellectual property of Appvantage and MindVibes.

• Clients are granted a limited, non-exclusive, non-transferable licence to use deliverables for their internal business purposes only.

• Clients retain ownership of data and materials they provide to NeuroVibes for the delivery of Services.

6. Data and Confidentiality

Both parties agree to maintain the confidentiality of sensitive information exchanged during the engagement. The collection, use, and disclosure of personal data is governed by our Privacy Policy and the PDPA. NeuroVibes will not use personal data obtained through assessments for any purpose beyond delivering the agreed Services.

7. Limitation of Liability

• To the fullest extent permitted by Singapore law, our total liability for any claim arising under or in connection with these Terms shall not exceed the total fees paid by the Client in the three months preceding the event giving rise to the claim.

• NeuroVibes is not liable for any indirect, incidental, special, or consequential loss or damage.

• Assessment outputs are advisory in nature. They do not constitute medical, psychological, or clinical diagnoses. Clients are solely responsible for how they apply assessment insights within their organisations.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable Singapore law.

8. Termination

• Either party may terminate a service agreement with 30 days' written notice to the other party.

• Clients remain responsible for payment for Services rendered up to the termination date.

• NeuroVibes may suspend or terminate Services immediately upon written notice in the event of a material breach of these Terms, non-payment, or any activity that violates applicable laws or regulations.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall first be subject to good faith negotiation. If unresolved, disputes may be referred to the Singapore Mediation Centre or submitted to arbitration in Singapore under the rules of the Singapore International Arbitration Centre (SIAC), or to the courts of Singapore, as agreed by the parties.

10. Changes to These Terms

NeuroVibes may update these Terms from time to time. Revised Terms will be posted on this page with an updated effective date. Continued use of our Services following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:

NeuroVibes
Singapore
hello@neurovibes.co